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Safety at
Jikanzo

Designed around every stage of the experience.

Jikanzo app home screen
Jikanzo app map screen showing a booking on the way

Safety starts well
before a session begins.

Profiles are verified, key details are set in advance, and in-app tools stay available as the booking moves from planning to meeting and completion.

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Verification

Before a profile goes live

Identity
Face match
Background check
Agreed in advance
PurposeGallery visit
PlaceCity Art Gallery
Date & timeSat, 4:00 pm
Duration2 hours
Confirm plan
  1. Before You Meet

    Every profile goes through identity, face and mandatory background checks before it becomes active.

    The purpose, place, date, time and duration are agreed in advance, so both sides know what to expect before meeting.

  2. In-App Communication

    Chat and calling stay inside the app.

    That means booking-related conversations can happen without immediately exchanging personal phone numbers or contact details.

  3. Location Safeguards

    Location tracking starts before the scheduled time and continues while the booking is active.

    It provides an added safety layer around arrival, the meeting point and the active session.

  4. Starting the Session

    A session does not begin until both sides are at the agreed location.

    The in-person OTP check marks the verified start of the booking.

  5. During the Session

    SOS stays available in the app throughout the active session.

    Other safety tools remain accessible as well, so support is close at hand if it is needed.

  6. After the Session

    Completed bookings remain visible in account history.

    Ratings and feedback help create a clearer picture of past activity and strengthen accountability over time.

  7. Report & Resolve

    Concerns can be reported directly through the app.

    Our team reviews what happened and takes the next appropriate step based on the situation.

Community
Standards

Respectful behaviour is part of keeping the experience safe for everyone.

View Community Guidelines