Questions,
answered.
Clear, practical answers about profiles, bookings, sessions, safety and payments.
Yes. You can use the same profile in both roles and switch between them when needed.
Anyone who meets the eligibility and verification requirements can apply. Your profile should reflect the knowledge, skills, interests, experience or professional background relevant to the sessions you want to take part in.
Profiles go through identity and face verification, with additional checks where applicable.
You can create requests around activities, practical needs, events and professional requirements, as long as they follow the applicable rules and are suitable for a defined session.
Yes. Requests can include meetings, exhibitions, events, coordination and other defined business needs where relevant skills or professional experience are useful.
The Companion receives the session details and can accept or decline the request. Once accepted and the booking requirements are completed, the session is confirmed.
The session begins when both sides meet at the agreed location and the Client verifies the start using the session OTP.
Yes. If both sides agree, the session can be extended through the app after any additional booking requirements or payment are completed.
Active sessions include verified profiles, OTP-based start, session-linked location safeguards and SOS support.
Location features are linked to the active session and are used to support safety and accountability around the booking.
Clients complete the required payment as part of the booking process. For eligible paid sessions, Companion earnings are settled after completion in line with the applicable payment rules.
Cancellation, no-show and refund outcomes depend on the timing and circumstances of the booking. The applicable terms are covered in the Cancellation & Refund Policy.
Read the Cancellation & Refund PolicyMoments are posts shared by Companions that provide added context around their interests, local knowledge, skills, work or experience.
Requests involving illegal activity, sexual or intimate services, unsafe conduct or anything that violates the Community Guidelines are not permitted.
Read the Community GuidelinesNo. Jikanzo is an activity-based companionship platform for defined real-world plans. It is not a dating, matchmaking, escort or adult-services platform.